Search found 29 matches

by playerpro
Sat May 22, 2021 10:40 am
Forum: Feature requests
Topic: Default play order
Replies: 2
Views: 1154

Re: Default play order

Hello,

Can you plz more details on your request?
Are you referring to the "Shuffle all" button that sits at the top/middle of the songs list (with "play all" at the left and "queue all" at the right)?

Thanks,
Tristan
by playerpro
Sat May 22, 2021 10:37 am
Forum: Bug reports
Topic: Player stops intermittently
Replies: 7
Views: 2556

Re: Player stops intermittently

Hello,

Thanks a lot for those details. Spotting the error before the player stops helps a lot.
We'd like to test a fix with you. Can you contact us on our developer address plz?

Thanks,
Tristan
by playerpro
Mon May 17, 2021 6:31 pm
Forum: Bug reports
Topic: Player stops intermittently
Replies: 7
Views: 2556

Re: Player stops intermittently

Hello,

What you describe usually happens when the PlayerPro playback service is being killed by the system.
Please check this website which provides some workarounds to prevent the system from killing PlayerPro: https://dontkillmyapp.com/

Best Regards,
Tristan
by playerpro
Mon May 17, 2021 6:27 pm
Forum: Bug reports
Topic: stuttering on newly added songs
Replies: 2
Views: 1213

Re: stuttering on newly added songs

Hello,

Are you using the DSP pack? If so, can you try to disable it and see if that helps?
If you do not have the DSP pack, can you try installing it?

Thanks,
Tristan
by playerpro
Mon May 17, 2021 6:25 pm
Forum: Bug reports
Topic: Samsung Note 8 - Can't play MP3 after updates
Replies: 2
Views: 1141

Re: Samsung Note 8 - Can't play MP3 after updates

Hello,

Yes. Please install v5.25 of PlayerPro. It should fix the issue.
Sorry for the inconvenience.

Thanks,
Tristan
by playerpro
Mon May 03, 2021 8:32 am
Forum: General discussions
Topic: Playlist Backup / Sync
Replies: 1
Views: 1750

Re: Playlist Backup / Sync

Hello, You should backup playlists following those steps: - Settings / Browsers / Playlist browser / Export playlists - Copy the playlists that have been previously exported to your new phone - Import playlists on your new phone If you used music stats and ratings in PlayerPro, you should also backu...
by playerpro
Mon May 03, 2021 8:27 am
Forum: Bug reports
Topic: Can't make a playlist
Replies: 2
Views: 1375

Re: Can't make a playlist

Hello,

Can you try the following: settings / music browsers / playlist browser settings / UNcheck the "Android playlists" option?
There is a known bug in Android 10 regarding playlists that has been reported to Google: https://issuetracker.google.com/issues/147619577

Thanks,
Tristan
by playerpro
Mon May 03, 2021 8:23 am
Forum: General discussions
Topic: Smart Playlists and Grouping
Replies: 1
Views: 1558

Re: Smart Playlists and Grouping

Hello,

You need to import the additional tags from your music files first: Settings / Music library / "Import additional metadata" option.

Thanks,
Tristan
by playerpro
Sun Apr 25, 2021 10:39 am
Forum: General discussions
Topic: How to alter order in playlist?
Replies: 2
Views: 1931

Re: How to alter order in playlist?

Hello David,

From the playlist browser, plz click on your playlist of choice. And then you get displayed the songs of the playlist. On the left of each song, you have a small icon that you can touch and then use drag and drop gesture to position the song in the playlist.

Thanks,
Tristan
by playerpro
Sun Apr 25, 2021 10:34 am
Forum: Bug reports
Topic: Switching Itself Off
Replies: 1
Views: 1301

Re: Switching Itself Off

Hello,

Issues related to PlayerPro stopping unexpectedly are always related to battery optimizing apps and or software on phones. Plz visit this website where you have many pointers on how to desable those routines on your phone: https://dontkillmyapp.com/

Thanks,
Tristan