Can't play WMA files after getting new phone

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sarodrig
Posts: 2
Joined: Thu Apr 29, 2021 7:14 pm

Can't play WMA files after getting new phone

Post by sarodrig »

I've been using this app for years through several phones without issues. I just got a Samsung Galaxy S21 running Android 11 and am now unable to play WMA files. Instead, I get a pop-up message that says "Sorry, the player does not support this type of audio file". MP3 files play just fine, and other apps are able to play my WMA files, so I don't think it was an issue with the file transfer from the old phone.

Anyone else have this issue? Any ideas on how to solve?
sarodrig
Posts: 2
Joined: Thu Apr 29, 2021 7:14 pm

Re: Can't play WMA files after getting new phone

Post by sarodrig »

Answered my own question -- I needed to go into Settings>Audio and then check the "DSP pack 5.4' box. Working now! :D
alank
Posts: 2
Joined: Thu Jul 15, 2021 9:03 pm

Re: Can't play WMA files after getting new phone

Post by alank »

Thanks for this! Was in same situation--with new phone--and can play WMA files now.

BUT, as far as I can tell, PlayerPro doesn't use metadata--artist name, at least--from WMA files; and, in fact--again, as far as I can tell--it actually removes the artist name from the metadata for the [WMA] file.

I *really* don't want to have to convert all my WMA files to MP3--which [MP3, that is] have artist handled correctly.

Hope I'm just missing something.

Thanks again for help so far; and hoping for a bit more.
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