Samsung Note 8 - Can't play MP3 after updates

You can post all your bug reports here. Make sure to include a maximum of information to help ease the investigation.
Post Reply
sengfeng
Posts: 2
Joined: Mon May 17, 2021 2:51 pm

Samsung Note 8 - Can't play MP3 after updates

Post by sengfeng »

I do not know if this started after the recent PlayerPro update or if it was due to a Samsung security update a week ago. Basically, all MP3 media refuses to play in PlayerPro. I get the "Sorry, the player does not support this type of audio file" message.

I have re-installed PP, the DSP pack, enabled DSP in audio settings. Purged the Android Media Store, tried moving my media files from an SD card to internal storage - Nothing seems to change anything.

Of note, the default Samsung music player, as well as every other player I've tried, will play MP3s just fine.

Any ideas?
sengfeng
Posts: 2
Joined: Mon May 17, 2021 2:51 pm

Re: Samsung Note 8 - Can't play MP3 after updates

Post by sengfeng »

An update was just pushed out which fixed my problem.

Thanks!
playerpro
Posts: 99
Joined: Mon Apr 12, 2021 5:57 pm

Re: Samsung Note 8 - Can't play MP3 after updates

Post by playerpro »

Hello,

Yes. Please install v5.25 of PlayerPro. It should fix the issue.
Sorry for the inconvenience.

Thanks,
Tristan
Post Reply