Pixel 6 playback issue and no lockscreen

[fihnakis]

When playing music the audio stops after a track is completed. The next song is being played, just no audio. The only way to restore audio is to rewind the song with the slider or advance / skip back to another track.

The lockscreen also does not function

Phone is Android 12 pixel 6pro.

[ethervizion]

I have the same issue re. the next song "playing" but no sound coming out, unless I rewind or go to next song.

However, the lockscreen functionality is fine for me.

I also have a Pixel 6 Pro with Android 12. Also using Jabra 75t bluetooth headphones.

[qwertzuiop]

I have the same issue using Pixel6 (not Pro) with Android 12.
Please fix it soon...

[Kaira]

Hi there,
i have the same problem, also pixel 6 pro.

Since the first post was some time ago, could you please give us feedback as to whether the problem is being worked on in a timely manner?

Due to the bug, I simply can no longer use the app and am currently considering whether I have to switch to another music player app or not ...

[playerpro]

Hello,

Sorry to hear about this. Are you using the equalizer? If so, can you turn it off and see if that changes anything?

Best Regards,
Tristan

[qwertzuiop]

Hello Tristan,
turning or having the equalizer on or off doesn't change anything on this issue.
I installed the new release v5.26 today but unfortunately no improvement.
The next song is still muted...

Do you plan fixing this issue with next release?

Best regards

[playerpro]

Hello,

Unfortunately, we cannot reproduce this issue on our test phones. It seems to be Pixel 6 specific issue.
Can you send us a mail to our developer adress? We will need your help to debug.

Best Regards,
Tristan

[Kaira]

Hi,

is there some update?

If you need further help for debugging, I would offer my help.
What is the "developer adress" mentioned? Is it "playerpro.android@gmail.com"?

Regards, Heike

[heikath]

I have the same issue with no sound after the first track, with a pixel 6. I have tried reinstalling and clearing the cache but no luck. Android 12 build SQ1D.220105.007

[playerpro]

Hello,

Are you still facing the issue?
Can you try to disable gapless playback in the settings / audio playback settings?

Thanks,
Tristan